We will be closed from Thursday 4pm March 28th reopening Tuesday 8 am 2nd of April.
All hires will be charged at the regular weekend rate, local pickups and deliveries will be done Thursday the 28th collections and returns will be done Tuesday the 2nd. Please call our warehouse on 07 3548 2973 or email through your enquiries for this period.
We offer a 10% discount on all orders over $1,000. To claim the discount enter the coupon code DISCOUNT1000 in checkout

FAQ

BOOKINGS FOR XMAS

PRICING
  • All event equipment charged at “All Weekend” hire rate
  • All bookings will need to be paid in full once ordered, direct debit payment option will need to be paid straight away and receipt emailed through or your order will be cancelled. We will not be holding equipment.
  • We have left Monday and Tuesday open for online bookings so you don’t get charged extra but we wont be open. Returns can be done from Wednesday 8am, you will NOT be charged extra.
  • Requests for quotes can be emailed through online – however must be manually approved by our team. Phone us directly on 35482973 to place a Xmas booking or we’ll contact you.
DELIVERY SCHEDULE
  • Deliveries commence Thursday 21/12 and continue through until Saturday 23/12, 12.00pm
  • Final deliveries completed Saturday 23/12, 12.00pm
  • NO deliveries/collections Saturday 23/12, 12.00pm – Tuesday 26/12
  • No time restricted deliveries/collections or after hours available Tuesday 19/12 – Saturday 23/12
  • Pricing as per above (weekend rate) regardless of the day we deliver
  • Equipment will be left unattended where balance of hire has been paid in full
  • Collections recommence Wednesday 27/12, 7.00am. Due to volume, we cannot guarantee collection that day and may extend through to Friday 30/12
OFFICE HOURS – XMAS 2023
  • Monday 18/12, 8.00am – 3.00pm – Office, deliveries & collections open
  • Tuesday 19/12, 8.00am – 3.00pm – Office, deliveries & collections open
  • Wednesday 20/12, 8.00am – 3.00pm – Office, deliveries & collections open
  • Thursday 21/12, 8.00am – 3.00pm – Office, deliveries & collections open
  • Friday 22/12, 8.00am – 4.00pm – Office, deliveries & collections open
  • Saturday 23/12, 8am -2.00pm
  • Sunday 24/12, CLOSED
  • Monday 25/12, CLOSED
  • Tuesday 26/12, CLOSED
  • Wednesday 27/12, 8.00am – 4.00pm – Office, deliveries & collections open
  • Thursday 28/12, 8.00am – 4.00pm – Office, deliveries & collections open
  • Friday 29/12, 8.00am – 4.00pm – Office, deliveries & collections open
We will be closed from Thursday 4pm March 28th reopening Tuesday 8 am 2nd of April.
All hires will be charged at the regular weekend rate, local pickups and deliveries will be done Thursday the 28th collections and returns will be done Tuesday the 2nd. Please call our warehouse on 07 3548 2973 or email through your enquiries for this period.

Where do I pickup and drop off the equipment?

We are located at Unit 6, Number 10 Boron St, Sumner, Brisbane QLD 4074. We can arrange pickup and drop off times to suit you. We also offer a delivery service.

Bond Payment

For local pickups, a $50 bond payment is required. Payment is preferable in cash but card facilities are available with a 1.2% fee, the fee is not refundable. Bond will be returned on inspection of the equipment, it needs to be in the same condition as when collected. Bond will not be refunded if parts are missing/broken or dirty, a cleaning fee of $60 may be incurred and if items are not repairable or lost, you will be charged the replacement fee minus your bond payment.

Local Pickup

For local pickup/drop-off from our warehouse, there is a 5% pick and prep fee. The 5% is calculated from the total hire cost and added at cart/checkout.

For local pickup, please note the following:

  • Illuminated furniture, Americana chairs and speaker systems will not be loaded into a open Ute tray or open trailer, all other equipment is fine
  • Ute tray or trailer must be clean of debris and blankets/straps must be provided to secure the items
  • If lying down tables/chairs etc. a blanket must be provided for tray of a trailer or ute tray
  • If collecting Wine Barrels and bar stools we recommend a minimum 7×5 trailer and bring lots of blankets.
  • If loading equipment into a truck (high off the ground) bring an extra person to help with the lift.
  • Wine Barrels are not to be rolled or layed on their sides when transporting, YOU will be charged for any repairs needed.

We have the right to refuse loading unless you provide the appropriate vehicle and equipment for transport (blankets, straps etc.).

We recommend that if you’re loading a lot of gear to bring an extra person to help load otherwise there could be a long wait time.

If you are unsure please call our warehouse before arrival.

Any damages while the equipment is in your care will be charged to YOU the customer.

Delivery Rates

Delivery is available to selected areas and will be calculated at checkout.

For further delivery costs please email david@budgetoutdoorpartyhire.com.au for a quote.

Saturday delivery surcharge

Saturday deliveries will incur an additional $77 fee on top of normal delivery/collection fees to cover additional cost of wages and minimum hours to be paid to our staff as per Work Fair Australia guidelines.

Standard Delivery

STANDARD delivery & collection rates as shown via our live postcode checker (on every product page) are applicable when:

  1. You have a FLEXIBLE delivery & collection time that is not restricted.
    • Example 1: At a house where; so long as delivery is made prior to the event hire start time, you can accept your equipment earlier (potentially 1-2 days) and collection can be made at a later time on the day of your event or even 1-2 days following. No additional hire costs apply should this occur
    • Example 2: At a venue where although your event may have ended, the equipment can be stored in a spare room or area for later collection
  2. Your event hire times fall between standard operating hours (8am – 6pm in Spring/Summer and 8am – 5pm in Autumn/Winter)
  3. Your delivery or set up area is within 25 metres from where our vehicle can park and is on the ground level of a building
  4. Understand that party hire equipment that is not required to be set up (DIY as listed on the product page) is delivered only to the nearest FRONT entrance of a house or building (garage, front door etc).
    • Example 1: We can park directly adjacent to your house on the street or in your driveway and your garage or entrance is readily accessible
    • Example 2: Your function is at a hotel, function room or similar venue and they can accept equipment being left in the lobby or a loading dock

Restricted Delivery

RESTRICTED delivery & collection rates are on a case by case basis (although some fees are fixed – see below) and are applicable when:

  1. You require a specific delivery time at either drop off or collect and cannot accept a general supplied time frame between normal business hours in line with our delivery routing and other bookings
    • Example 1: Your event is at a park between the hours of 1.00pm – 5.00pm. You have only booked the area for the event time noted and cannot arrive earlier or stay later.  A restricted delivery fee applies to both occasions (+$125 each)
    • Example 2: Your event is at a hotel between the hours of 6.00pm – 9.00pm. The hotel needs to reuse the function room the very next morning and cannot store the equipment anywhere so it must be collected that night. An after hours fee applies (TBC pending equipment quantity, venue & location)
    • Example 3: You would like your inflatable set up in the front driveway. For you to access your garage, the inflatable cannot stay overnight if required. A restricted collection fee applies (+$125)
  2. You require your party hire equipment to be taken beyond ground level of a building (all equipment) or to the rear of a property (TBC pending equipment quantity, venue & location).
  3. Your delivery or set up area is more than 25 metres from where our vehicle can park (TBC pending equipment quantity, venue & location)
    • Example 1: In a shopping centre where the store is 100 metres from the loading dock, or a park where your table/area is not adjacent to where we can unload
  4. Your equipment needs to be taken up stairs, elevators, escalators or any slopes
    • Example 1: Your office is in Brisbane City on the 24th level. The loading dock cannot accept equipment or your equipment needs to be set up by our team members
  5. You have a large quantity of equipment – an additional labour fee may be added to cover the additional unload/set up time

Do I need ID to hire equipment?

Yes, you do need 2 forms of identification for example a valid driver’s license or passport and a bank card or Medicare card. You will also need to sign our conditions of hire document.

Download Hire Agreement

How do I hire equipment?

To hire party equipment just follow these simple steps

  • Click on the “Hire” page
  • Select items you wish to hire
  • Select the dates you wish to hire your equipment
  • Click pickup or delivery (if unsure – click pickup and we can arrange delivery, contact us for a quote)
  • Click “Book Now”. Fill in your details, then proceed to payment.

If you have any questions please contact us on david@budgetoutdoorpartyhire.com.au or call us on 0418 681 205

How clean is the party equipment?

All our products are extensively cleaned before and after use with a commercial grade surface cleaner sanitiser and protectant.

If you have any questions, please contact us.

Do you offer a full setup service?

Yes, we offer a full setup and take down service, just email us david@budgetoutdoorpartyhire.com.au with your location, date & time of party, items you require, and we will get back to you with a quote.

We understand that things happen from time to time and you’re booking can not always proceed. Here’s our current cancellation/postponement policy. These terms are clearly attached to every quotation and hire contract and cannot be varied:

Postponement Policy (Inclusive of Covid Related Postponements)

  1. Due to a limited quantity of Equipment and said Equipment having been allocated for you, we request that you provide as much notice as possible before postponing any bookings to allow us to potentially re-hire the allocated Equipment.
  2. Should the hirer POSTPONE their booking with MORE than 4 days available to the commencement of the Period of Hire, no charges apply and your booking remains in credit in full
  3. Should the Hirer POSTPONE their booking with LESS than 4 days available to the commencement of the Period of Hire, a $125.00 (One Hundred and Twenty-Five dollar) postponement fee applies. This fee includes but is not limited to unloading/reloading fees, shift changes, administration time and loss of income for allocated hire equipment
  4. Postponement fees are inclusive but not limited to Postponements relating to acts of God, natural disasters, weather, sabotage, accident, trade or industrial disputes, terrorism or hostilities and Government imposed shutdowns. The Owner in its capacity reserves the right to waive the postponement fee at it’s own discretion

Cancellation Policy (Inclusive of Covid Related Postponements)

  1. Should the Hirer CANCEL their booking with MORE than 7 days available to the commencement of the Period of Hire, the 50% non-refundable deposit is forfeited and the remaining 50% balance (if paid) shall be refunded
  2. Should the Hirer CANCEL their booking with LESS than 7 days available to the commencement of the Period of Hire, any funds paid are forfeited
  3. Should the Hirer CANCEL their booking ON THE DAY or at the commencement of the Period of Hire, any funds paid are forfeited and where a balance payable is due, those funds become immediately payable.
  4. Cancellation fees are inclusive but not limited to cancellations relating to acts of God, natural disasters, weather, sabotage, accident, trade or industrial disputes, terrorism or hostilities and Government imposed shutdowns. The Owner in its capacity reserves the right to waive the postponement fee at it’s own discretionu